FAQs

What Shipping Methods Are Available?

We are able to offer Free 48 Hour Tracked shipping or a Premium Service (with an additional charge) for Next-Day services. ​Please note that we have our order dispatch cut-off time of 2:00 PM which means that any orders placed for standard or next-day service before 2:00 PM will be dispatched the same working day. *above data is applicable for UK only. For worldwide deliveries, please get in touch.

What Payment Methods Are Accepted?

We accept all major Debit/Credit cards along with PayPal and Amazon Pay. We are also able to offer an interest-free 30 day credit via Klarna.

Do You Ship Internationally?

Yes, please get in touch with us before placing the order to be delivered to an International address

HOW DO I RETURN AN ITEM?

You have 30 days to return an item from the date of your delivery back to us for FREE. To start the returns process, email us the order number at sales@uarehome.co.uk and we will provide you with return instructions.​

Do I have to pay anything to return my items?

Returns are free of cost (or return payment re-imbursed to you) if the item is faulty or damaged. For un-wanted products, you will need to pay the return postage.

How do I return an item?

or full details on our policy, please visit our Returns & Refunds page

HOW DO I TRACK MY ORDER?

Full tracking details will be sent out to you via e-mail and/or text message once the item has been dispatched.

HOW CAN I CONTACT YOUR COURIERS?

Courier Name and contact link will be given at the time of dispatch but we are always here for our customers in case of any delays or lost deliveries.

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